Privacy Policy

Last Updated: [Insert Date]

At Cerebral Threads, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us. By using our Site, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:
Cerebral Threads
Email: support@cerebral-threads.com

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order or create an account.

  • Browsing Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

  • Communication Data: Messages, inquiries, or feedback you send to us via email, contact forms, or social media.

  • Blog Interactions: Comments, likes, or other interactions with our blog content.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders, inquiries, or account.

  • To improve our website, products, and services.

  • To send you promotional offers, newsletters, or updates (only with your consent).

  • To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders and provide services you request.

  • Consent: For marketing communications and certain types of data collection (e.g., cookies).

  • Legitimate Interests: To improve our services and protect our business.

  • Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Transfers

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support providers who assist us in running our business.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Third Parties: With your consent or as otherwise outlined in this policy.

Your data may be transferred outside the European Economic Area (EEA) only if adequate safeguards are in place to protect your privacy rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Order information is retained for [Insert Time Period, e.g., 5 years] for accounting and tax purposes.

  • Marketing data is retained until you withdraw your consent or unsubscribe.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain conditions.

  • Restriction: Limit how we use your data.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Withdraw Consent: Withdraw consent for marketing or other processing activities.

To exercise these rights, please contact us at [Insert Email Address].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent banner.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@cerebral-threads.com